AQUABILITY INC
Terms and Conditions for Private Swimming Lessons at our own Pool in Frere Pilgrim, Christchurch
Participant or swimmer refers to any child or adult participating in a swimming lesson
Course Fees
Private swimming lessons at our own location are charged at $110 per lesson for 1 participant, $125 per lesson for 2 participants, for the number of lessons booked.
Cancellation
- If we need to cancel a lesson due to adverse weather conditions, pool water quality or any other reason, you will be given as much notice as possible and be offered a replacement lesson during the course or subsequent course. If we are unable to replace lessons, you will be offered a full refund for each lesson cancelled.
- No refund will be offered where a swimmer fails to attend a lesson or is refused permission to attend any sessions, unless prior agreement has been reached. However if more than 24 hours notice is given that a swimmer will be unable to attend, we will try to organise a catch up lesson at an alternative time, subject to availability.
- Cancelled courses or part courses will only be refunded in exceptional circumstances at our discretion
Medical Conditions and Individual Needs
We cannot accept responsibility for the medical condition or other needs of any participant unless a full disclosure of the details has been made to us by the participant or the parent or guardian of a participant when first registering for a course, or following any medical condition being confirmed during a course after the participant has been accepted for swimming tuition. Please keep us up to date on any medical conditions or individual needs.
Valuables
We will not accept liability for the loss of or damage to any personal effects brought to any session and you are therefore requested to ensure that no valuable items are brought to the swimming lesson.
Attendance
Swimmers, parents, guardians, siblings or all other associates, must observe the venue’s entry rules and respect all other venue rules whilst in the venue. Only participants of the ongoing lesson should be in or around the pool. All others must observe from the seating areas or other designated observation area, and be supervised at all times. Areas other than those allocated for observation are not available for children to run or play in. Parents / carers may wish to bring something to occupy any children who are not involved in a lesson. A responsible adult is expected to be present during a lesson. With babies and toddlers, they will be required to participate in the pool or on poolside. The responsible adult must remain on the premises for the duration of the lesson, unless otherwise agreed.
Teachers
All teachers will be STA fully qualified (or equivalent), with pool safety award and any additional required qualifications dependant on the lesson being taught (certificates available to view on request). Assistants will not always be formally qualified but will have been assessed and received training from a qualified member of staff. Assistants will not hold any responsibility for participants.
Behaviour
In the event of a swimmer, parent, guardian, sibling or other associate refusing to obey an instruction from a member of staff, behaving in an unruly manner towards a member of staff or any other person, or causing damage to pool premises or any of the furniture fixtures or equipment in those premises, the swimmer shall not be permitted to continue with the lessons. We shall then have the right to terminate the contract without further notice and without being required to offer any credit or refund to the swimmer and the swimmer shall not be accepted for any future course organised by ourselves.
Car Parking
Cars are parked at your own risk and we accept no liability for loss or damage to them whilst on the premises. Please be considerate to others and do not block another car in. If you do, you may be disrupted from your lesson to move it. Children must not play in the car park as this is a considerable risk to safety.
Condition of pool premises
Whilst we will make all reasonable efforts to ensure that the condition of the pool premises, including the toilets, observation area, pool and poolside area are in suitable condition, we do not accept liability for any injury to a swimmer or accompanying person which may be caused by any defect, or by any swimmer or accompanying person behaving contrary to poolside rules, written or verbal.
Transmission of Infections
Any swimmer known to be or found to be suffering from any infectious ailment or condition will not be allowed to participate in the lesson and it is the responsibility of each swimmer or (in the case of a child swimmer) the parent or guardian of the swimmer to ensure that the swimmer is fit and well enough to participate. A swimmer should not participate if they have had sickness or diarrhoea within the last 48 hours. We will not accept liability for any infection passed to a swimmer by another swimmer on the course or in the pool. If you are unsure of the swimmers fitness, please discuss with the teacher.
Rules and Regulations
- We operate a policy of no physical punishment and ask that parents and carers respect this by avoiding any kind of physical punishment whilst on the premises.
- All swimmers should shower before entering the pool, where possible.
- Sun protection is the responsibility of the participant or their parent / guardian. However, please apply lotions, sprays and creams before leaving home to maximise protection and avoid it being washed off into the pool.
- Babies and toddlers who are not yet fully potty trained must wear a disposable swim nappy and securely fitting bathing suit to prevent leakage of faeces which will pollute the pool.
- Try to avoid feeding babies within an hour of them entering the pool.
- Please ensure that all soiled nappies are in a bag before placing them in a bin. If you do not have a bag, please take them away with you. This is not necessary for nappies which are only wet.
- No swimmer should enter the Pool Area without the swimming teacher being already present.
- There must be no food or drink in or around the pool or in the changing areas. Food and drink may only be consumed in the outdoor observation areas.
- No smoking on the premises during swimming lessons.
- No running on the premises. The floor can be very slippery when wet.
- Do not photograph or film lessons without permission from the teacher and all participants and their parents / guardians. This is in conjunction with child protection guidelines. If permission is not given, please respect that you are, therefore, unable to photograph or film. If anyone has not given permission and is unhappy about someone taking photographs or filming a lesson, please inform the teacher.
- From time to time we will take photographs of swimmers, for your own memento. We may wish to use these for publicity, e.g.: social media, website, flyers. If you are not happy for photographs to be used, please inform us in writing, otherwise permission to use them will be assumed. Similarly, permission is assumed for 1st names to be used, in promotional material, unless otherwise stated in writing.
- Participants and accompanying persons must not jump into the pool without the consent of the teacher, except in exceptional circumstances. On no occasion must anyone dive into the pool from standing.
- If you are unhappy with any instruction given to you or to a child you are responsible for, inform the teacher immediately. You are completely within your right to withdraw from a lesson or course if you feel the teacher is acting irresponsibly or immorally. Please discuss this with the teacher where possible.
- By participating in a course, or allowing your child to participate in a course, you agree to the Terms and Conditions outlined above.